Public support
Contact CPDKeep
You do not need a CPDKeep login to contact support. If the app or login is unavailable, use your own email client to email us at the address below.
Email support
The address is shown as text so you can copy it into your email client: support@cpdkeep.com.au
What to include in an initial report
A short initial report can include:
- the approximate incident date and time, including your timezone;
- the affected public page;
- a short description of what happened; and
- safe reproduction steps or an error reference shown by CPDKeep.
Do not include or attach private evidence or files, patient or client data, raw emails, credentials, passwords, tokens, or payment details in your initial report.
Optional signed-in support
If you can sign in, you may instead use the existing signed-in support route to submit and view your account's support tickets.